Terms and conditions
Terms and conditions
Last updated: 9 April 2024, 12:00 (CEST)
Please read these terms and conditions carefully before using the website https://www.pihoqahiak.com/.
Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Website.
By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you are not permitted to use the Site.
The parties
Seller/operator/service provider/organizer is Pihoqahiak AS, Sjåholmen 9C, 8907 Brønnøysund, info@pihoqahiak.com, 458 93 518, 931 385 631.
Buyer/customer/participant is the consumer who makes the order.
The website/service is https://pihoqahiak.com.
Price
The stated price for services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.
Agreement conclusion
The agreement is binding for both parties when the buyer has sent his order to the seller.
The agreement is nevertheless not binding if there has been a typing or typing error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
The payment
In the case of payment by invoice, the invoice to the buyer will be issued corresponding to 50% of the purchase price upon conclusion of the agreement, and the remaining 50% will be invoiced upon completion of the service. The payment deadline appears on the invoice and is a minimum of 14 days from receipt.
Buyers under the age of 18 cannot pay with a subsequent invoice.
Cancellation
The Seller reserves the right to cancel an order at any time for any reason, including but not limited to availability, error in the description or price of the product or service, error in the order or for any other reason.
In addition, the seller reserves the right to cancel a course, change the course program or change the venue. If a course is cancelled, notification will be given no later than 7 days before the start of the course and the amount paid will be refunded. The seller is not responsible for any financial consequences beyond this as a result of a canceled course.
Consumer purchases and cancellation rules
Cancellation must be made in writing (by e-mail) and no later than 22 days before the start, otherwise the following cancellation fee will apply:
Up to 22 days before activity: no fee
From 21-8 days before the activity 50% of the amount paid
From 7-0 days before the activity: 100% of the amount paid
The cancellation rules also apply in the event of illness and sick leave.
According to the Right of Cancellation Act, the buyer has the right to cancel the purchase within 14 days from the time of purchase. Cancellation requires the buyer to download and complete a right of withdrawal form.
Right of withdrawal form must be completed and sent to info@pihoqahiak.com.
Links to other websites
The Service may contain links to third-party websites or services that are not owned or controlled by the Seller.
The seller assumes no responsibility for the content, privacy policies or practices of third party websites or services.
Buyer acknowledges and agrees that Seller shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on such content, goods or services available on or through such third party websites or services.
Disclaimer
Your use of the website is at your own risk. The service is provided "AS IS”.
The Seller and any of its subsidiaries, affiliates and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or omissions will be corrected; c) the Service is free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.
Changes
The Seller reserves the right, at its sole discretion, to change or replace these Terms at any time. If a revision is material, at least 30 days' notice will be given before any new terms come into effect. What constitutes a significant change is decided at its own discretion.
By continuing to use the Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not accept the new terms, you are no longer authorized to use the Service.
Availability, errors and inaccuracies
The seller continuously updates service offers under "services". Delays may be experienced in updating information about the services and in advertising the seller's services on other websites.
The information contained under “services” may contain errors or inaccuracies and may not be complete or up-to-date. Products or services may be mispriced, inaccurately described, or unavailable, and Seller cannot guarantee the accuracy or completeness of the information contained on the Service.
The seller therefore reserves the right to change or update information and correct errors, inaccuracies or omissions at any time without prior notice.
The seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations according to the agreement or the law, and this is not due to the seller or circumstances on the seller's side, the seller may, in accordance with the rules in the Consumer Purchase Act, chapter 9, depending on the circumstances, withhold the service, demand fulfillment of the agreement, demand the agreement be canceled as well as claim compensation from the buyer.
The seller will also be able, depending on the circumstances, to demand interest for late payment, debt collection fees and a reasonable fee for uncollected goods.
Fulfillment
The seller can maintain the purchase and demand that the buyer pays the purchase price. If the service is not delivered, the seller loses his right if he waits an unreasonably long time to make the claim.
Elevation
The seller can terminate the agreement if there is a significant payment default or other significant default on the part of the buyer. The seller cannot withdraw if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller can cancel the purchase.
Interest in case of late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller can claim interest on the purchase price in accordance with the Late Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to debt collection. The buyer can then be held liable for fees according to the Debt Collection Act.
Personal information
The controller for collected personal data is the seller. Unless the buyer agrees to something else, the seller, in line with the Personal Data Act, can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases.
Obligations of the buyer
The buyer is obliged to familiarize himself with the conditions of sale for the individual activity/service, as well as pass this on to other participants the buyer is ordering on behalf of. Furthermore, the buyer and any other participants are obliged to follow all instructions given by the seller.
The seller cannot be held responsible for accidents and damages that are beyond the company's control. The seller reserves the right to refuse participation in an activity if the customer, and/or any other participants he has ordered on behalf of, is considered a threat to safety, either for himself or the other participants, or if the customer behaves in such a way that he /she is a great embarrassment to the other tour participants.
If the trip/activity is delayed, changed or has to be canceled due to one or more of the participants not following our instructions, the person concerned may be held financially responsible for any additional costs.
Insurance
The seller is insured through his insurance company. The buyer, and any other participants he has ordered on behalf of, are recommended to take out their own travel insurance. The individual buyer / participant has an independent responsibility to ensure that such travel insurance is taken out before the activity is carried out.
Cancellation
If a Participant has to cancel an Event, the Seller is not responsible for any additional costs resulting from the cancellation. In such cases, reference is made to the participant's private travel insurance. The participant is also not entitled to a refund of all or part of the cost.
Photography
As a participant in a course run by the seller, you can be photographed either by the organizer or by other participants. These images can be used in our publications, in social media or on our websites. If you want to make a reservation to be photographed, you must inform us of this in advance.
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Intellectual property
All elements of the site, whether visual, textual or audio, are protected by copyright, trademarks or patents.
Accordingly, no material from the site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except with the prior consent of the operator. In this case, the request must be sent to the operator by e-mail, explaining precisely the purpose of the request. Modification of these documents or their use for any other purpose constitutes an infringement of Pihoqahiak AS's intellectual property rights.
Applicable law
These terms and conditions shall be governed and interpreted in accordance with Norwegian law without regard to other legal principles and shall be decided exclusively by the courts in Norway.
Contact us
If you have any questions about these Terms, please contact us at info@pihoqahiak.com.
Pihoqahiak AS
Sjåholmen 9c
8907 Brønnøysund
Norway
Organization number
931385631
Legal Notice
Responsible for the content:
Pihoqahiak AS
Sjåholmen 9c
8907 Brønnøysund
Email address
Statutory purpose
Sale of services related to tourism, outdoor activities
Sale of services related to tourism, outdoor life, education and sport.
Organization number
931 385 631
Legal authority
Norway
VAT number
Dispute resolution
Consumers can direct any complaints to the EU's platform: https://ec.europa.eu/odr